Our quality control programme has identified under certain circumstances there is a potential risk of fire whilst using the grill function, on a limited number of Single Built In Electric Ovens for Electrolux, Moffat and Tricity Bendix. No product purchased before March 2007 is affected.

The Model Number (Mod), Product Number Code (Prod. No) and Serial Number (Ser. No) of the oven are printed on the rating plate which is visible on the left hand side of the front trim / cavity surround of the oven when the door is open. The location of the plate is shown in the drawing below and is also shown in the user manual that is supplied with the appliance.

You can check whether your oven is an affected model by typing in the details of your oven in the fields below and clicking ''check''.

Please take care to ensure that you enter the Product Number Code (Prod No.) and Serial Number (Ser. No) correctly. We cannot be responsible for failing to attend a product that is the subject of this intervention if you provide us with any wrong information.

If your product is affected, please call on 0800 707 6258 between 08:00 - 18:00 Monday to Friday, or between 09:00 - 13:00 Saturday in order to arrange a free of charge visit by a service engineer.

You can also e-mail your details, including your name, address, telephone number/s and your Oven details, Model Number (Mod), Product Number Code (Prod. No) and Serial Number (Ser. No) to safetynotice@electrolux.co.uk

Please note: if your oven is affected you must ensure that you use the grilling function, with the oven door closed in line with the manufacturer’s instructions.

This Safety Notice does not affect any other Electrolux, Zanussi-Electrolux, Moffat or Tricity Bendix appliances.

We apologise for any inconvenience this may cause and thank you for your cooperation.