Issue
- A padlock has appeared on the display and the appliance won't function
Applies to
- Tumble dryers
Resolution
A padlock being displayed is to highlight that the “Child lock” function has been activated.
When the child lock is engaged it will stop you from performing any action apart from turning the appliance on or off via the button/control dial.
AEG Series 6000
To deactivate press and hold delicate and anti-crease for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold delicate and anti-crease for 5 seconds until the padlock appears on the LED display
AEG Series 7000 (Old display)
To deactivate press and hold delicate and anti-crease for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold delicate and anti-crease for 5 seconds until the padlock appears on the LED display
AEG Series 7000 & 8000
To deactivate press and hold Drying Mode and Anti-crease for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold Drying Mode and Anti-crease for 5 seconds until the padlock appears on the LED display
AEG 9000 Series
To deactivate press and hold Time Drying and Anti-crease for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold Time Drying and Anti-crease for 5 seconds until the padlock appears on the LED display
Zanussi Condenser
To deactivate press and hold Time Dry 
and Long Anticrease 
for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold Time Dry 
and Long Anticrease 
for 5 seconds until the padlock appears on the LED display
Zanussi Heat Pump
To deactivate press and hold Long Anticrease (6) for 5 seconds until the padlock no longer displays on the LED display
To activate press and hold Long Anticrease (6) for 5 seconds until the padlock appears on the LED display
If you have trouble removing the child lock, then please disconnect it from the power supply for about 5-10 mins before trying again.
- For appliances with a programme button, you can usually remove the child lock as soon as the appliance has been powered on.
- For appliances with the programme dial, you may need to unlock this on the last used programme or cycle through each programme attempting to remove the child lock.
If you are still experiencing issues, then a service visit would be recommended.
Cause
- The child lock has been activated making the appliance appear unresponsive
